Tagged Pages Archive | Air Transat
2021
29
April
Air Transat now refunding travel credits to original form of payment (both flights and packages)
29
April
After securing $700 million in government financial aid, Air Transat is now offering refunds to travellers who were issued a travel credit due to COVID-19 for a trip that was scheduled to start on or after February 1, 2020.
This policy applies to flights and packages booked by April 29, 2021.
Those who have a travel credit must submit their refund request to Transat by August 26, 2021.
To initiate the refund request, go to https://www.airtransat.com/en-CA/refunds
Eligibility criteria:
- You have a travel credit
- Your departure was scheduled for February 1, 2020, or later
- Your booking was made before April 29, 2021
- You did not transfer your travel credit, nor was it transferred to you
- You did not submit a claim to your insurance company
- Your booking is not subject to an active chargeback claim, nor has it already been refunded by your credit card provider
My booking was with a travel agency, or Expedia, etc. What do I do?
You need to contact the travel agency so they can submit a refund request on your behalf.
The credit card I used to book has expired, what do I do?
Submit a refund request using the online form by August 26, 2021, 11:59 p.m. If the credit card used at the time of purchase is no longer valid, Transat will contact you when issuing the refund. If you originally booked with a travel agency, Transat will contact the agency.
I previously requested a refund which was declined. What do I do?
Transat cannot use your initial request. The process and eligibility criteria were put in place as part of the funding agreement between Transat and the Government of Canada. You need to submit your request again.
2020
24
February
Toronto to Vancouver (or vice versa) - $292 CAD roundtrip | non-stop flights
24
February
2019
26
December
Toronto to Vancouver (or vice versa) - $282 CAD roundtrip | non-stop flights
26
December
2019
4
February
Toronto to Fort Lauderdale, Florida - $225 CAD roundtrip including taxes | non-stop flights
4
February
2019
23
January
Toronto to Orlando, Florida - $158 CAD roundtrip including taxes | non-stop flights
23
January
2018
26
December
Toronto to Fort Lauderdale, Florida - $227 CAD roundtrip including taxes | non-stop flights
26
December
2018
19
November
Toronto to Fort Lauderdale, Florida - $176 CAD roundtrip including taxes | non-stop flights
19
November
2018
25
September
Toronto to Edmonton (or vice versa) - $227 CAD roundtrip including taxes | non-stop flights
25
September
2018
25
September
Toronto to Orlando, Florida - $247 CAD roundtrip including taxes | non-stop flights (2019 travel)
25
September
2018
25
September
Toronto to Vancouver (or vice versa) - $350 CAD roundtrip including taxes | non-stop flights
25
September
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